ICT as Innovator Between Tourism and Culture

This book project discusses the use of Information and Communication Technologies (ICT) to help disseminate and publicize cultural heritage, taking into account preservation and safeguard benefits for residents and tourists. Therefore, we invite national and international researchers to share their research, which can include, but are not limited to the following topics associated to ICT applied to Tourism, Hospitality and Culture.

Nowadays, tourists consider their mobile devices as an essential accessory for the realization of their trip, before, during and after the visit. Such devices allow them consult information about points of interest, services or products in real time, thus come to be considered as a tool to support decision-making with regard to the realization of trips.In the digital environment, tourists seek complementary information to consolidate knowledge about the destination, heritage, culture, customs, and traditions that make the visited place unique. Simultaneously , they transform tourist experiences into a memory associated with travel, full of emotions and sensory impressions, contribute to the sustainability of local populations, to reduce inequalities, and cooperate to improve the quality of life of all involved (residents and tourists).

This book differs from others on the same areas because it aims to place the emphasis on and increase the bridge of knowledge between ICT, tourism and culture, considering ICT as the main driver that creates the development environment and enhances the tourist experience in general, and in particular linked to cultural heritage, making it a more sustainable and intelligent tourist destination, taking into account the well-being of the local population and visitors.

It also tries to diversify by presenting a holistic vision that integrates ICT, Tourism and Culture, highlighting the potential of ICT to add value, since it intends to present a holistic vision resulting from the integration of ICT, tourism, and culture, that will highlight the potential of ICT to add value to products and tourist experiences, namely increasing authenticity and valuing heritage, contributing to show and preserve the cultural identity of places.

Currently, and in a transversal way, ICT is a growing presence in the lives of all of us in the areas of tourism and culture. Hence the relevance of studying this relationship through the development of research in areas of culture such as gastronomy, religion, literature, education (of residents and tourists), natural and built heritage, leisure activities, and support services.

Célia M. Q. Ramos (University of Algarve, Portugal), Silvia Quinteiro (University of Algarve, Portugal) and Alexandra R. Gonçalves (University of Algarve, Portugal)
Pages: 300 DOI: 10.4018/978-1-7998-8165-0
ISBN13: 9781799881650

Célia M. Q. Ramos graduated in computer engineering from the University of Coimbra, obtained her Master in Electrical and Computers Engineering from the Higher Technical Institute, Lisbon University, and her PhD in Econometrics at the University of the Algarve (UALG), Faculty of Economics, Portugal. She is an adjunct professor in the School for Management, Hospitality and Tourism, also in the UALG, where she lectures computer science. Areas of research and special interests include conception and development of information systems, tourism information systems, big data, etourism, econometric modeling, and panel-data models. Célia Ramos has published in the fields of information systems and tourism; namely, she has authored a book, two book chapters, conference papers, and journal articles. At the level of applied research, she has participated in several funded projects.